The following policies apply to training provided directly by F5. If you have questions about the policies of F5 Authorized Training Centers, please contact them directly.
All courses must be paid for at least one week in advance, or you may be turned away at the training.
To cancel or reschedule enrollment in a course, contact the F5 Global Training Services Department at (206) 272-5555 or firstname.lastname@example.org. You must cancel or reschedule at least five business days before a training or you will be billed 50% of the course fee.
If you cancel or change enrollment at least five business days before a scheduled course, you may either reschedule or receive a full refund. More than two cancellations will result in forfeit of the full course fee and/or any future seat assignments. No-shows will also forfeit the full course fee and/or any future seat assignments.
F5 reserves the right to cancel courses and change course locations and times, but we will give enrollees as much advance notice as possible. In the event of a course change, F5's liability will be limited to refunding any course fees. F5 shall not be responsible for any related losses whatsoever.