Organizations rely on applications to run their business. While these apps help streamline operations and ensure customer satisfaction, they can also create a host of performance, privacy, and security challenges. This divide highlights one of the key issues of digital transformation: balancing the desire to lower TCO while making sure that the process doesn’t introduce a whole new set of expenses or inefficiencies. One of the keys to striking that balance is achieving comprehensive visibility into your application portfolio.
These four principles can help you improve customer experience and increase operational efficiency across your organization.