How F5 is using AI to solve customer challenges

AI offers the ability to reduce customer friction and automate complex tasks, simplifying application delivery and security. F5 has built an AI Center of Excellence that includes engineers, researchers, and architects to improve AI knowledge across the company. This centralized approach, combined with the F5 Application Delivery and Security Platform (ADSP), ensures consistency across the entire solution portfolio.

In collaboration with the AI Center of Excellence, F5 product teams are developing AI capabilities across four key areas, each designed to address specific customer challenges while leveraging shared infrastructure and expertise to maintain consistency and quality.

Click the tabs to learn how F5 is using AI to enhance application delivery and security.

AI Assistant: Expanding intelligence across products

  • F5 AI Assistant (https://author65.f5.com/content/f5-com/en_us/products/ai-assistant.html) delivers expert, context-aware guidance across application delivery and security workflows. It’s purpose-built for the F5 Application Delivery and Security Platform with continuous updates to ensure accurate insights.
  • Recommendations from AI Assistant help users navigate complex configurations and troubleshooting scenarios. Because it understands the specific environment and use case, AI Assistant can provide relevant and actionable guidance that reduces the learning curve for F5 products.
  • Built on a modular foundation, AI Assistant can be deployed quickly across multiple F5 products and services. This scalable approach enables F5 to quickly extend AI capabilities while maintaining consistency across the solution portfolio.
Shield brain app

By centralizing AI expertise across the organization, F5 ensures that customers benefit from consistent, intelligent AI capabilities in the F5 ADSP. This coordinated strategy allows F5 to reduce operational complexity, improve protection, and provide proactive insights that help customers focus on their core business objectives. As these AI capabilities continue to evolve, customers can expect an increasingly seamless and simplified experience for faster, more secure, and scalable outcomes.

Read more about the benefits of F5 AI Assistant at f5.com/products/ai-assistant .

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How F5 is using AI to solve customer challenges | F5