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O’Reilly Book Preview: Digital Transformation Game Plan

Customer experiences drive digital transformation strategies, and organizations are shuffling to redefine what success looks like. Measuring the value of your digital experience from the eyes of the customer requires intelligent and actionable data. More and more, we need to make data a deciding factor in how we justify our digital decisions. Full of practical advice and case studies, the selected chapters of this eBook illustrate how data and agile IT organizations can easily respond to our customers’ evolving needs.

Strategies for digital transformation found in the selected eBook chapters:

  • Letting Data Decide: How to use data-driven decision making for resource commitments
  • Digital Platforms: How to adapt technology platforms that make sense for a successful digital experience
  • The Future Shape of IT Departments: How to evolve IT organizations to enable responsive digital transformation goals

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