Customer experiences drive digital transformation strategies, and organizations are shuffling to redefine what success looks like. Measuring the value of your digital experience from the eyes of the customer requires intelligent and actionable data. More and more, we need to make data a deciding factor in how we justify our digital decisions. Full of practical advice and case studies, the selected chapters of this eBook illustrate how data and agile IT organizations can easily respond to our customers’ evolving needs.
Strategies for digital transformation found in the selected eBook chapters:
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