Keeping financial services secure

Performance, cybersecurity, and risk requirements in response to COVID-19

Financial Services Face Unique Digital Challenges in COVID-19 Response

During these unprecedented times, financial services institutions face unique operational challenges related to COVID-19 social distancing efforts. Many retail branches have moved to drive-in only and most employees have been strongly encouraged to work from home.

Opportunistic cybercriminals will likely increase their efforts to expose remote worker vulnerabilities, especially targeting the financial industry to gain access to sensitive financial data. Only the institutions with the most secure digital experiences will be able to fully accommodate new COVID-19-related performance, security, and risk requirements.

service providers covid-19

Remote workers are connecting to internal networks and systems more than ever, leading to several new challenges including:

  • Reliance on increased bandwidth for remote access. This makes VPN infrastructure a vulnerable target for DDoS attacks, resulting in decreased workforce productivity.
  • The possibility of new security lapses due to a new online workforce unaccustomed to remote security practices.
  • COVID-19-based phishing attacks on employees, designed to capture sensitive data and implant malware. Employees and their credentials are common targets.
  • Infrastructure stressed in unusual ways, such as a shortage in VPN licenses or bandwidth for VPN services.
  • Shorthanded IT departments. This leads to maintenance backlogs and slower response times, leaving vulnerabilities for attackers to use out-of-date systems to compromise security and execute ransomware.

Financial institutions do not typically have policies permitting such a high volume of employees to access sensitive assets and back-office systems from untrusted home networks.


Guidance to address key issues

F5 Is Here to Help

Whether you need to ensure access for remote workers, provide network performance and availability, or protect against cyberattacks, F5 is here to help you provide a high performing and secure digital experience.

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Remote access

Are you struggling to enable secure remote access capabilities for your employees? BIG-IP Access Policy Manager (APM) can help.

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Online fraud prevention

F5 and Shape Security offer application security that slashes online fraud and abuse, prevents reputational damage, and eliminates disruptions to critical applications.

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Managed security

Silverline, F5’s cloud-based managed security solutions, can protect your websites, applications, or web servers from DDoS attacks that strain resources.

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DDoS mitigation

Increasing DDoS attacks by cybercriminals using COVID-19 as an opportunity.  F5 provides DDoS protection that makes sense for your architecture.

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For more information about how F5 can help you maintain business continuity, click here.


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