Gartner Market Guide for Online Fraud Detection

Online fraud has widespread business impacts and requires an effective end-to-end management strategy to minimize losses and ensure customer trust.

A cohesive toolset including bot detection, machine learning models, and behavior analytics leveraging Device ID and telemetry can help security and risk management leaders detect fraud, prevent account takeover, and protect customer transactions—while minimizing false positives and preserving customer experience.

We believe you can read this report to learn:

• How online fraud detection is expanding to encompass a broader range of use cases in banking, digital commerce, insurance, and health care including synthetic identity fraud and loyalty account protection
• Why SRM leaders need to focus on desired business outcomes and protecting the integrity of broader customer interactions when evaluating and differentiating vendors
• The importance of orchestrating solutions from multiple vendors in an end-to-end fraud prevention strategy

Gartner Market Guide for Online Fraud Detection, Akif Khan, Jonathan Care, 13th May 2020.

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