F5 Distributed Cloud Mobile App Shield Privacy Statement

Created: 12 July 2023
Last updated: 1 January 2026
Last reviewed: 1 January 2026

Overview

F5 Distributed Cloud Mobile App Shield (the “Service”) protects customers’ mobile apps. This Privacy Statement applies to the customer data that F5 processes through the Service.

Roles of the Parties

Under the data protection laws of the EU and similar jurisdictions, F5 is a processor of the customer data, and the customer is, or acts on behalf of, a controller of such data, to the extent it contains personal data.

Personal Data Processed by the Service

The Service uses a mobile SDK and other technical means to process the following information about the devices of users of the customer’s apps:

• IP address;
• Data about the user’s device, such as whether the device is jailbroken or rooted, has a debugger attached, or is an emulator.

The Service uses the data it collects to protect against malware, data leakage, unauthorized access, on-path attacks, and other malicious activity against customers’ mobile apps.

More Information

To exercise your rights with respect to the customer data that F5 processes when providing the Service to a customer, please contact that customer. For more information about F5’s privacy practices, please see the F5 Privacy Notice.