F5によるアプリケーション パフォーマンス問題のトラブルシューティング

アプリケーションの稼働状況およびパフォーマンスに関する問題の原因はさまざまなので、問題の修正はもちろん特定すら困難なことです。


重要なことはアプリケーション問題の迅速な修正

優れたデジタル体験は、顧客ロイヤルティおよび信頼の核となります。アプリケーション パフォーマンスの障害は、ビジネスに壊滅的な損害を与えます。アプリケーション開発者は、アプリケーションの稼働状況およびパフォーマンス問題の根本原因を分析するためのツールや専門知識が不足していることがよくあり、問題を解決するために数日間はもちろん数時間でも無駄にできません。

ここで理解すべきことは、アプリケーション問題の原因がコードの欠陥、ネットワーク問題、アプリケーションレイヤ攻撃、ボットによるトラフィック スパイクなどさまざまであるということです。

問題の特定はトラブルシューティングの第一歩にすぎません。開発チームとネットワーク チームのプロセスが一貫せず、遅延が生じれば、解決が行き詰まり、その間ずっと顧客は不満を感じます。

データ経路全体の可視化が鍵

稼働状況とパフォーマンスをプロアクティブに監視するセルフサービスのツールを整備することで、お役所仕事やコストのかかる遅延がなくなり、チームは、アプリケーションの導入前や導入直後に問題を迅速に診断および修正できます。

トラブルシューティングへの包括的な取り組みにおいて重要なこと:

  • 迅速な復号化によりトラフィック経路上のすべてのデータにアクセスし、実用的なインサイトを取得する
  • アプリケーションの稼働状況およびパフォーマンスをリアルタイムで簡単に可視化する
  • 異常状態を簡単に検知できるように各アプリケーションの基準を設ける
Webセミナー

F5によるアプリケーションの稼働状況とパフォーマンスに関するトラブルシューティング


F5によるサポート

F5は、アプリケーションの稼働状況およびパフォーマンスの効率的なトラブルシューティングに三方向からアプローチしたソリューションを提供します。

1. Capture the data

This full-proxy solution deploys in the data path between the end client and app, making it easy to extract network- and application-layer telemetry. F5 captures insights that others miss, including URL and OS-level data.

2. Forward it for analysis

Inside the data path, F5 captures and streams large numbers of events over several logging formats and protocols, including F5 management platforms, cloud storage, or consolidated logging/visibility tools.

3. Analyze and visualize

F5’s app-centric, customized dashboards make it easy for networking teams to share insights across app dev, DevOps, NetOps, and SecOps teams. This provides each team with the data that’s most helpful to them.

クラウド全体における迅速なアプリケーションのトラブルシューティング

ソリューション ガイド

CHALLENGE

With the digital experience now the arbiter of customer loyalty and value, application developers cannot afford to wait days or even hours to diagnose and address application performance issues.

Troubleshooting application health and performance is challenging. Problems can stem from several causes such as flaws in the application code itself, network issues, an application-layer attack, or a spike in bot traffic (malicious or otherwise).

How do you employ the appropriate tools to identify the root cause of a performance issue and fix it quickly?

RELATED CONTENT
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SOLUTION

Capturing and visualizing the right data from the application traffic gives you the power to detect and diagnose application performance problems.

With F5 at the core of multi-cloud application delivery, managing app performance is easier and more effective, thanks to a centralized collection of network and application layer data.

F5 leverages deep telemetry data from the application and network to provide companies the insight they need to optimize performance—regardless of the cause. Shared dashboards give NetOps, DevOps, and SecOps teams access to the data they each care about while also supporting collaborative problem solving.

NetOps >

NetOps teams can see resource utilization spikes that let them head off performance issues.

SecOps >

SecOps teams can keep an eye on rate of attacks and make note of any spikes.

DevOps >

DevOps teams can focus on individual application health and performance.

COMPONENTS

You need the right toolset to inspect, capture, and display your application traffic telemetry. 

Telemetry streaming and capture >

To get great visibility and monitoring, you first need systems capable of capturing network traffic and interpreting the application-layer data it represents.

The F5 BIG-IP Application Delivery Controller (ADC) has a full-proxy design that decrypts and inspects application traffic to perform request routing, optimize performance, or block malicious traffic or bots. The data from all of these layers—from endpoint location (via an onboard GeoIP address database) to request and response details—can be streamed in multiple formats from the platforms at high speed and with low overhead.

Telemetry streaming to a consumer >

With F5, you can export application-, network-, and platform-layer telemetry to a range of formats for different endpoints, including both F5 and third-party solutions:

All these tools work slightly differently, but essentially, you need a solution to store, sanitize, and index your data in order to create reports, alerts, and dashboards.

Analysis, action, and display >

Not everyone needs the same data. App teams will care more about application stats like latency, page load times, or error codes. Infrastructure teams need to monitor platform performance and system alerts. Security teams will be looking for anomalies and attack detection rates.

If you’re streaming to BIG-IQ, the preconfigured application telemetry dashboard provides an interactive, per-application, visibility tool that gives you the most detailed data and analysis of any supported platform—and presents important application and security metrics in an intuitive format.

Third-party visibility solutions can also provide useful reporting and analysis—and can correlate data from the BIG-IP platform with data from other parts of the infrastructure.

The F5 Telemetry Streaming (TS) extension allows you to aggregate, normalize, and forward statistics and events from the BIG-IP platform to a consumer-data consuming application or service. You can configure the TS extension via a declarative API and it can send different data sets to different consumers.

CONCLUSION

If you need to monitor and troubleshoot your applications, F5 solutions can provide you with the right data about your app and client traffic. F5 combines the BIG-IP system—a powerful tool that’s perfectly positioned to collect and interpret network and application traffic (as well as manage and protect it)—with a powerful analysis tool like BIG-IQ Centralized Management.

With F5, you get the data you need—displayed to the people and systems that need it.

Download the solution guide to get all the details >

Resource

Get all the details about monitoring and managing F5 application services with BIG-IQ in the BIG-IQ deployment guide.

顧客事例

MAXIMUSはプロアクティブなアプリケーション パフォーマンス ソリューションを実施して導入前に問題を解決しました

顧客事例を読む

強力なパートナ統合はソリューションを強化

F5は、主要な技術パートナと協力して、アプリケーションがどこにあっても、トラブルシューティングを効率化するお手伝いをします。

リソースとサポート

See more

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