Bot management is the practice of knowing how bots impact your business and understanding their intent, so you can respond appropriately to all incoming bot activity. Not all bots are “bad”, after all. The “good” bots are the ones we rely on—for example, search bots that help customers find what you’re looking for on the web, and chatbots that improve customer experiences. Bad bots are ones that hoard resources, perform account takeovers and credential stuffing, launch DDoS attacks, and steal intellectual property or impact your business intelligence.
At F5, we define bot threats as any automated misuse of functionality or action that adversely affects web apps. That’s why it’s important to keep in mind that the bot itself isn’t the true culprit: it’s the bot operator.
Managing all bots effectively requires separating the good bots from the bad. This is where bot mitigation comes into play: identifying and blocking only the unwanted and the malicious bot traffic that hits your network, so you can reduce your risk.
Bot mitigation boils down to reducing the risk of a bot related threat and removing any unwanted bot traffic from your network. Bots are the driving force behind automated attacks—automation being the starting point for majority of today’s attacks. But that’s not all—bots also muddy business intelligence which becomes a problem for the entire business. Therefore, it’s critical when looking at your overall security strategy to not only consider how you will mitigate malicious bots but filter out unwanted bot traffic in general.
A Bot Protection solution should address technical and business challenges that bots create:
Automated threats require automated defenses. F5 Bot Protection delivers proactive, multi-layered security that blocks and drops bad bot traffic before it can hit your network, mitigating bots that perform account takeovers, vulnerability reconnaissance, and denial of service attacks targeted at your network or app layer.