Together, we can move forward—with courage and care—toward an innovative new reality.
*This page will be updated regularly.
People around the world continue to face difficulties unlike anything we’ve ever seen. Organizations in all industries are tackling accelerated digital transformation and business resiliency challenges. Familiar ways of living and working have—out of necessity—evolved. And as we begin to navigate our way forward, technology continues to be a lifeline that keeps us all connected. Now more than ever, we’re relying on digital code as well as our human code—doing the right thing for one another—to envision new possibilities for what comes next. Together—with courage and care—we can build the next generation of products, services, and solutions to help the world evolve toward a reality we never could have imagined before.
Wherever you are in your COVID-19 response efforts—needing to respond quickly to new connectivity and security requirements, determining how best to resume “business as usual,” or innovating in response to changing customer needs—we’re here to help.
Healthcare, nonprofit, and educational organizations are taking heroic steps to keep us safe during this global crisis. We want to help keep them safe from security and technology challenges so they can stay focused on doing their essential work.
If you’re in the healthcare, nonprofit, or educational sectors contact us for more details.
Make sure applications used by remote employees or learn-from-home students are secure with a six-month free trial of Essential App Protect.
If you’re having difficulty keeping up with increased app demand, enable load management in the cloud with up to six months of free BIG-IP Virtual Edition solutions on AWS or Microsoft Azure.
Protect your remote students or nonprofit, healthcare, and governmental workforce from targeted cyberattacks with free managed security services from Silverline.
With exponentially more employees, students, and community partners needing to access your website, scale with one free year of NGINX Plus.
Keep employees productive and secure with a free 45-day BIG-IP trial, including Access Policy Manger (APM), or a 45-day capacity upgrade to APM. This offer is for nonprofit customers only.
You’re under pressure to set up secure, remote access ASAP. We’re here to help. Get free guidance from F5 Professional Services for all BIG-IP APM products, plus free training and learning resources.
Get community support
DevCentral is an online community of technical peers dedicated to learning, exchanging ideas, and solving problems - together. Since many of us are now required to work from home—which often isn’t easy—the last thing we want you to worry about is technical issues.
Get technical support
AskF5 is a one-stop resource for technical support, downloads of software and patches, documentation, and certification programs. We’re here to provide 24x7 customer support to help you respond to rapidly changing security, cloud, software, and hardware requirements.
Get threat intelligence
F5 Labs processes app threat data from F5 and our partners into actionable intelligence. As business across the world shift to remote work, cybercriminals know that VPNs are in high usage. We’re also seeing an uptick in malware and phishing attempts using COVID-19 scare tactics.
Our customers around the world are taking bold action to keep employees safe while continuing to provide essential services. We’re proud to support their efforts.
To keep essential products and materials moving across Canada and the northern U.S., an historic railway corporation updated its licenses so that all 12,000 employees could keep freight on track while working remotely from home.
In addition to those on the frontline of patient care at one of the top-rated hospitals in the U.S., thousands of staff needed to work remotely behind the scenes to keep systems running smoothly, so VPN access was rapidly scaled from 2,500 to 13,000 users.
Based in Italy, a global banking and financial services company moved quickly to protect its customers’ data—and nearly 100,000 employees’ health—as the pandemic spread across the country, strengthening security to support remote work.
With millions of Americans working, learning, and sheltering in place at home, a Fortune 500 energy company—in keeping with its reputation as an innovator—migrated to a virtual platform to support all 11,000 employees in working remotely.
Keeping the world connected
Millions of people are working from home, students are learning remotely, and shoppers are ordering products online rather than venturing out to stores. In many ways, service providers are playing a key role in keeping the world connected by providing essential communications services at unprecedented levels.
BANKING AND FINANCIAL SERVICES
Keeping financial services secure
As cybercriminals increase their efforts to expose remote worker vulnerabilities—targeting the financial services industry to gain access to sensitive data—only institutions with the most secure digital experiences will be able to fully accommodate new COVID-19-related performance, security, and risk requirements.
F5 has funded $250,000 in Tech for Good COVID-19 Response Grants to support local nonprofits with their technology infrastructure needs.
In order to provide additional and emergency support to our STEM Education nonprofit partners, we allocated an additional $200,000 in unrestricted grants.
With children learning from home, F5 has donated used laptops to Seattle Education Access for use by kids who can’t afford their own.
F5ers based in communities around the world know better than anyone where local help is most urgently needed, so we’re donating $1.6 million to support employee-selected nonprofits.
We’re running 29 country-specific giving campaigns to make sure that our financial support is going to local organizations—selected by regional employees— that will have the greatest impact in each community.
Employee donations, double matched by F5, are split evenly between eight international nonprofits that are providing aid around the world.
The COVID-19 pandemic is a global humanitarian crisis. As the virus continues to make its impact felt on a worldwide scale, F5’s Chief Human Resources Officer Ana White and Chief Marketing & Customer Experience Officer Mika Yamamoto reflect on how to implement wholehearted, human-centered response and readiness efforts that support employees and communities worldwide.
We’ve compiled our latest COVID-19-related resources and guidance into this curated library for easy reference.