Pricing for F5 Distributed Cloud Services

Because F5 Distributed Cloud Services are delivered via software as a service (SaaS), you can sign up for a free trial or a monthly plan with just a credit card—the service(s) will be immediately available.

F5 Distributed Cloud Services are available for organizations of all sizes. For larger organizations that require advanced capabilities, we’ll customize a consumption and billing plan based on your requirements.

The base monthly fee is applied as a usage credit towards service usage fees at the end of the billing period.

Free

$0/mo

Individual

$25/mo

Teams

$200/mo

Organization

Quote
App Delivery Network (ADN) Primary and Secondary DNS App security (DDoS mitigation) Secure Kubernetes gateway Cloud/edge app management F5® Application Traffic Insight (formerly Device ID) F5® VoltShare Limited support (ticketing+email) App security (WAFs) & performance Load balancing (globally distributed) Cloud/edge networking and security Standard support (ticketing+email) F5® Distributed Cloud edge hardware Single-sign-on (SSO) Uptime SLAs Advanced support API gateway (globally distributed) App security (API discovery & control) App security (BOT mitigation) DDoS mitigation and network services Premium support Get started

Free

Distribute apps in our network or across cloud or edge

$0

Get started
  • App Delivery Network (ADN)
  • App security (DDoS mitigation)
  • Secure Kubernetes gateway
  • Cloud/edge app management
  • Application Traffic Insights: Device ID
  • F5® VoltShare
  • Limited support (ticketing+email)

Individual

Accelerate and secure your apps in cloud, edge, or our network

$25Monthly

Get started
  • Everything in Free
  • App security (WAFs) & performance
  • Load balancing (globally distributed)
  • Cloud/edge networking and security
  • Standard support (ticketing+email)

Teams

Accelerate and secure your apps in cloud, edge, or our network

$200Monthly

Get started
  • Everything in Individual
  • Distributed Cloud edge hardware
  • Single-sign-on (SSO)
  • Uptime SLAs
  • Advanced support

Organization

Accelerate and secure your apps in cloud, edge, or our network

Quote

Get a quote
  • Everything in Teams
  • API gateway (globally distributed)
  • App security (API discovery & control)
  • App security (BOT mitigation)
  • DDoS mitigation and network services
  • Premium support
All Features
All Features F5 Distributed Cloud ADN - Network & Security Services F5 Distributed Cloud ADN - App Management F5 Distributed Cloud - Performance and Reliability Multi-Cloud or Edge - Network & Security Services Multi-Cloud or Edge - App Management Multi-Cloud or Edge - Add-ons Personal Computing Devices - F5 Voltshare Limits Observability Administration Support
F5® Distributed Cloud ADN - Load Balancing, API Gateway & Security Services
Load Balancing (Globally Distributed)
Included
Included
Included
Included
Health-Checks (all locations)
120 sec
30 sec
15 sec
1 sec
# of Endpoints (origin servers)
2
4
50
Unlimited
# of VIPs included
Shared VIP
Shared VIP
Shared VIP
1 VIP incl.
Global Anycast IP
Included
Included
Included
Included
Additional VIP
-
-
$50/VIP
Custom
DNS Domain Delegation
Included
Included
Included
Included
Automated SSL Certificates
Included
Included
Included
Included
BYO Certificate
Included
Included
Included
Included
Blindfold SSL Certificates
Included
Included
Included
Included
BYO VIPs
-
-
-
Custom
Secure Networking
Included
Included
Included
Included
Fast ACLs
-
-
100
Custom
App Security (Basic WAFs)
-
Included
Included
Included
Service Policy Rules
e.g. JS Challenge, L7 Policy, Custom Rules
5
10
100
Custom
Rate Limit Policy Rules
-
5
25
Custom
Price/request for Rate limit
-
$0.05/10K (good req)
$0.05/10K (good req)
Custom
Bot Management
-
-
-
Included
API Discovery & Control
per Network PoP location
-
-
-
Custom
API gateway  (globally distributed)
-
-
-
Custom
Secure Backbone
-
-
-
Custom
Network DDOS  (On Demand)
- Protection using BGP-based Redirect
- Includes 18 mitigations for 90 attack hours per year
- Supports flow records from 2 routers
- Additional on-net charge >12 hours after mitigation
- Includes 10 active rules
-
-
-
Custom
Network DDOS  (Unlimited - BGP-based)
- Unlimited Mitigation for unlimited attack hours per year
- Supports flow records from 2 routers.
- Additional on-net charge >12 hours after mitigation
- Includes 10 active rules
-
-
-
Custom
Additional ASN
-
-
-
Custom
Additional VIP
-
-
-
Custom
Additional Rules (/10 rules)
-
-
-
Custom
Additional Routers (flow records)
-
-
-
Custom
Additional 30 hours of Mitigation
-
-
-
Custom
F5® Distributed Cloud Mesh Direct  Connect (10Gbps)
Extra: metro connectivity and colo
cross-connect
-
-
-
Custom
F5 Distributed Cloud Mesh Direct Connect  (40/100Gbps)
Extra: metro connectivity and colo
cross-connect
-
-
-
Custom
F5® Distributed Cloud ADN - App Management
F5® Distributed Cloud App Stack  - Tiny Containers
0.1 vCPU, 100 Mib RAM, 1GB local storage
Included
$0.01/hr
$0.01/hr
Custom
F5 Distributed Cloud App Stack  - Medium Containers
0.25 VCPU, 250 Mib RAM, 2.5 GB local storage
Included
$0.02/hr
$0.02/hr
Custom
F5 Distributed Cloud App Stack  - Large Containers
1 VCPU, 1000 Mib RAM, 5GB local storage
Included
$0.05/hr
$0.06/hr
Custom
Identity and Secrets Mgmt
Included
$0.05/10K req
$0.05/10K req
Included
Key Management System (KMS)
-
-
-
Included
Distributed Block Storage
Included
$0.10/GB/mo
$0.12/GB/mo
Custom
Distributed Object Storage
-
-
-
Custom
Traffic Charges  (between F5 Sites)
Rate-limited
$0.05/GB
$0.05/GB
Custom
Traffic Charges (outbound to Internet)
Rate-limited
$0.05/GB
$0.05/GB
Custom
F5® Distributed Cloud - Performance and Reliability
DNS
Included
Included
Included
Included
DNS Zones
1
10
100
250 (additional zones extra)
DNS Records
1000
3500
3500
Unlimited
Multi-Cloud or Edge - Networking, Load Balancing, K8s/API Gateway & Security Services
F5® Distributed Cloud Mesh -- Small node (4 vCPU)
Included
$0.07/hr
$0.56/hr
Custom
F5 Distributed Cloud Mesh -- Medium node (8 vCPU)
-
$0.21/hr
$1.39/hr
Custom
F5 Distributed Cloud Mesh -- Large node (16 vCPU)
-
$0.38/hr
$1.94/hr
Custom
Multi-Cloud or Edge - App Management
F5® Distributed Cloud App Stack-Combo --Small (4 vCPU)
Included
$0.14/hr
$0.42/hr
Custom
F5 Distributed Cloud App Stack-Combo --Medium (8 vCPU)
-
$0.20/hr
$0.70/hr
Custom
F5 Distributed Cloud App Stack-Combo --Large (16 vCPU)
-
$0.35/hr
$1.11/hr
Custom
App management (Containers per site)
15
15
50
Included
Identity and Secrets Mgmt
-
$0.05/10K req
$0.05/10K req
Included
Key Management System (KMS)
-
-
-
Included
Local Storage (Block Storage)
Included
Included
Included
Included
Distributed Storage (Block Storage)
-
-
-
Custom
Multi-Cloud or Edge - Add-ons
App Firewall (per node)
-
$0.25/hr
$0.45/hr
Custom
API Discovery & Control
-
-
-
Included
API gateway  (globally distributed)
-
-
-
Custom
Certified Edge Hardware Support
Included
Included
Included
Included
F5 Distributed Cloud Edge Hardware
-
-
-
Custom
Traffic Charges (to Internet or Customer Network)
Included
Included
Included
Included
Traffic Charges (to F5 Network)
Rate-limited
$0.05/GB
$0.05/GB
Custom
Personal Computing Devices - F5 Voltshare
F5 Voltshare
Included
Included
Included
Included
Limits
Distributed App Management
Total number of containers per PoP
1
5
25
No limits
Block Storage (Total GBs per PoP)
Total number of containers per PoP
5GB
50GB
100GB
Custom
# of Load Balancers (Public)
1
1
1
No Limits
# of CDN Distributions
1
1
1
No Limits
# of Load Balancers (Internal/Private)
2
5
25
No Limits
# of App Firewall instances
0
5
25
No Limits
# of Cloud / Edge Sites
2
5
25
No Limits
# of Delegated Domains (DNS)
1
1
2
Custom
Application Traffic Insights
F5® Application Traffic Insight
20M
20M
20M
Custom
Observability
Metrics
1 hr
6 hrs
7 days
30 days
Request Logs
1 hr
6 hrs
7 days
30 days
Audit Logs
-
6 hrs
7 days
30 days
Log Export
-
Included
Included
Included
Alerts / Notifications (Policy Rules)
1
5
25
Included
Administration
# of users
1
1
25
Unlimited
SSO
-
-
Included
Included
RBAC
-
-
Included
Included
Support
Type
Limited Support
Standard Support
Advanced Support
Premium Support
Response SLA
Best Effort (or 24hr)
12 hour
4 hour
1 hour
Email Support
Yes
Yes
Yes
Yes
Support Ticketing
Yes
Yes
Yes
Yes
Phone/Emergency
-
-
-
Yes
Uptime SLA
-
-
99.99%
99.99%
Service Credits
for F5 Global Network downtime
-
-
1x
Custom
Customer Success Team
-
-
-
Yes
Training
-
-
-
Access to Training
F5® Distributed Cloud ADN - Load Balancing, API Gateway & Security Services

Included

Load Balancing (Globally Distributed)

Included

Load Balancing (Globally Distributed)

Included

Load Balancing (Globally Distributed)

Included

Load Balancing (Globally Distributed)

120 sec

Health-Checks (all locations)

30 sec

Health-Checks (all locations)

15 sec

Health-Checks (all locations)

1 sec

Health-Checks (all locations)

2

# of Endpoints (origin servers)

4

# of Endpoints (origin servers)

50

# of Endpoints (origin servers)

Unlimited

# of Endpoints (origin servers)

Shared VIP

# of VIPs included

Shared VIP

# of VIPs included

Shared VIP

# of VIPs included

1 VIP incl.

# of VIPs included

Included

Global Anycast IP

Included

Global Anycast IP

Included

Global Anycast IP

Included

Global Anycast IP

Excluded

Additional VIP

Excluded

Additional VIP

$50/VIP

Additional VIP

Custom

Additional VIP

Included

DNS Domain Delegation

Included

DNS Domain Delegation

Included

DNS Domain Delegation

Included

DNS Domain Delegation

Included

Automated SSL Certificates

Included

Automated SSL Certificates

Included

Automated SSL Certificates

Included

Automated SSL Certificates

Included

BYO Certificate

Included

BYO Certificate

Included

BYO Certificate

Included

BYO Certificate

Included

Blindfold SSL Certificates

Included

Blindfold SSL Certificates

Included

Blindfold SSL Certificates

Included

Blindfold SSL Certificates

Excluded

BYO VIPs

Excluded

BYO VIPs

Excluded

BYO VIPs

Custom

BYO VIPs

Included

Secure Networking

Included

Secure Networking

Included

Secure Networking

Included

Secure Networking

Excluded

Fast ACLs

Excluded

Fast ACLs

100

Fast ACLs

Custom

Fast ACLs

Excluded

App Security (Basic WAFs)

Included

App Security (Basic WAFs)

Included

App Security (Basic WAFs)

Included

App Security (Basic WAFs)

5

Service Policy Rules

10

Service Policy Rules

100

Service Policy Rules

Custom

Service Policy Rules

Excluded

Rate Limit Policy Rules

5

Rate Limit Policy Rules

25

Rate Limit Policy Rules

Custom

Rate Limit Policy Rules

Excluded

Price/request for Rate limit

$0.05/10K (good req)

Price/request for Rate limit

$0.05/10K (good req)

Price/request for Rate limit

Custom

Price/request for Rate limit

Excluded

Bot Management

Excluded

Bot Management

Excluded

Bot Management

Included

Bot Management

Excluded

API Discovery & Control

Excluded

API Discovery & Control

Excluded

API Discovery & Control

Custom

API Discovery & Control

Excluded

API Gateway (Globally Distributed)

Excluded

API Gateway (Globally Distributed)

Excluded

API Gateway (Globally Distributed)

Custom

API Gateway (Globally Distributed)

Excluded

Secure Backbone

Excluded

Secure Backbone

Excluded

Secure Backbone

Custom

Secure Backbone

Excluded

Network DDOS (On Demand)

Excluded

Network DDOS (On Demand)

Excluded

Network DDOS (On Demand)

Custom

Network DDOS (On Demand)

Excluded

Network DDOS (Unlimited - BGP-based)

Excluded

Network DDOS (Unlimited - BGP-based)

Excluded

Network DDOS (Unlimited - BGP-based)

Custom

Network DDOS (Unlimited - BGP-based)

Excluded

Additional ASN

Excluded

Additional ASN

Excluded

Additional ASN

Custom

Additional ASN

Excluded

Additional VIP

Excluded

Additional VIP

Excluded

Additional VIP

Custom

Additional VIP

Excluded

Additional Rules (/10 rules)

Excluded

Additional Rules (/10 rules)

Excluded

Additional Rules (/10 rules)

Custom

Additional Rules (/10 rules)

Excluded

Additional Routers (flow records)

Excluded

Additional Routers (flow records)

Excluded

Additional Routers (flow records)

Custom

Additional Routers (flow records)

Excluded

Additional 30 hours of Mitigation

Excluded

Additional 30 hours of Mitigation

Excluded

Additional 30 hours of Mitigation

Custom

Additional 30 hours of Mitigation

Excluded

F5 Distributed Cloud Mesh Direct Connect (10Gbps)

Excluded

F5 Distributed Cloud Mesh Direct Connect (10Gbps)

Excluded

F5 Distributed Cloud Mesh Direct Connect (10Gbps)

Custom

F5 Distributed Cloud Mesh Direct Connect (10Gbps)

Excluded

F5 Distributed Cloud Mesh Direct Connect (40/100Gbps)

Excluded

F5 Distributed Cloud Mesh Direct Connect (40/100Gbps)

Excluded

F5 Distributed Cloud Mesh Direct Connect (40/100Gbps)

Custom

F5 Distributed Cloud Mesh Direct Connect (40/100Gbps)

F5® Distributed Cloud ADN - App Management

Included

F5® Distributed Cloud App Stack - Tiny Containers

$0.01/hr

F5 Distributed Cloud App Stack - Tiny Containers

$0.01/hr

F5 Distributed Cloud App Stack - Tiny Containers

Custom

F5 Distributed Cloud App Stack - Tiny Containers

Included

F5 Distributed Cloud App Stack - Medium Containers

$0.02/hr

F5 Distributed Cloud App Stack - Medium Containers

$0.02/hr

F5 Distributed Cloud App Stack - Medium Containers

Custom

F5 Distributed Cloud App Stack - Medium Containers

Included

F5 Distributed Cloud App Stack - Large Containers

$0.05/hr

F5 Distributed Cloud App Stack - Large Containers

$0.06/hr

F5 Distributed Cloud App Stack - Large Containers

Custom

F5 Distributed Cloud App Stack - Large Containers

Included

Identity and Secrets Mgmt

$0.05/10K req

Identity and Secrets Mgmt

$0.05/10K req

Identity and Secrets Mgmt

Included

Identity and Secrets Mgmt

Excluded

Key Management System (KMS)

Excluded

Key Management System (KMS)

Excluded

Key Management System (KMS)

Included

Key Management System (KMS)

Included

Distributed Block Storage

$0.10/GB/mo

Distributed Block Storage

$0.12/GB/mo

Distributed Block Storage

Custom

Distributed Block Storage

Excluded

Distributed Object Storage

Excluded

Distributed Object Storage

Excluded

Distributed Object Storage

Custom

Distributed Object Storage

Rate-limited

Traffic Charges (between F5 Sites)

$0.05/GB

Traffic Charges (between F5 Sites)

$0.05/GB

Traffic Charges (between F5 Sites)

Custom

Traffic Charges (between F5 Sites)

Rate-limited

Traffic Charges (outbound to Internet)

$0.05/GB

Traffic Charges (outbound to Internet)

$0.05/GB

Traffic Charges (outbound to Internet)

Custom

Traffic Charges (outbound to Internet)

F5® Distributed Cloud - Performance and Reliability

Included

DNS

Included

DNS

Included

DNS

Included

DNS

1

DNS Zones

10

DNS Zones

100

DNS Zones

250 (additional zones extra)

DNS Zones

1000

DNS Records

3500

DNS Records

3500

DNS Records

Unlimited

DNS Records

Multi-Cloud or Edge - Networking, Load Balancing, K8s/API Gateway & Security Services

Included

F5 Distributed Cloud Mesh - Small node (4 vCPU)

$0.07/hr

F5 Distributed Cloud Mesh - Small node (4 vCPU)

$0.56/hr

F5 Distributed Cloud Mesh - Small node (4 vCPU)

Custom

F5 Distributed Cloud Mesh - Small node (4 vCPU)

Excluded

F5 Distributed Cloud Mesh - Medium node (8 vCPU)

$0.21/hr

F5 Distributed Cloud Mesh - Medium node (8 vCPU)

$1.39/hr

F5 Distributed Cloud Mesh -Medium node (8 vCPU)

Custom

F5 Distributed Cloud Mesh - Medium node (8 vCPU)

Excluded

F5 Distributed Cloud Mesh - Large node (16 vCPU)

$0.38/hr

F5 Distributed Cloud Mesh - Large node (16 vCPU)

$1.94/hr

F5 Distributed Cloud Mesh - Large node (16 vCPU)

Custom

F5 Distributed Cloud Mesh - Large node (16 vCPU)

Multi-Cloud or Edge - App Management

Included

F5 Distributed Cloud App Stack-Combo - Small (4 vCPU)

$0.14/hr

F5 Distributed Cloud App Stack-Combo - Small (4 vCPU)

$0.42/hr

F5 Distributed Cloud App Stack-Combo - Small (4 vCPU)

Custom

F5 Distributed Cloud App Stack-Combo - Small (4 vCPU)

Excluded

F5 Distributed Cloud App Stack-Combo - Medium (8 vCPU)

$0.20/hr

F5 Distributed Cloud App Stack-Combo - Medium (8 vCPU)

$0.70/hr

F5 Distributed Cloud App Stack-Combo - Medium (8 vCPU)

Custom

F5 Distributed Cloud App Stack-Combo - Medium (8 vCPU)

Excluded

F5 Distributed Cloud App Stack-Combo - Large (16 vCPU)

$0.35/hr

F5 Distributed Cloud App Stack-Combo - Large (16 vCPU)

$1.11/hr

F5 Distributed Cloud App Stack-Combo - Large (16 vCPU)

Custom

F5 Distributed Cloud App Stack-Combo - Large (16 vCPU)

15

App management (Containers per site)

15

App management (Containers per site)

50

App management (Containers per site)

Included

App management (Containers per site)

Excluded

Identity and Secrets Mgmt

$0.05/10K req

Identity and Secrets Mgmt

$0.05/10K req

Identity and Secrets Mgmt

Included

Identity and Secrets Mgmt

Excluded

Key Management System (KMS)

Excluded

Key Management System (KMS)

Excluded

Key Management System (KMS)

Included

Key Management System (KMS)

Included

Local Storage (Block Storage)

Included

Local Storage (Block Storage)

Included

Local Storage (Block Storage)

Included

Local Storage (Block Storage)

Excluded

Distributed Storage (Block Storage)

Excluded

Distributed Storage (Block Storage)

Excluded

Distributed Storage (Block Storage)

Custom

Distributed Storage (Block Storage)

Multi-Cloud or Edge - Add-ons

Excluded

App Firewall (per node)

$0.25/hr

App Firewall (per node)

$0.45/hr

App Firewall (per node)

Custom

App Firewall (per node)

Excluded

API Discovery & Control

Excluded

API Discovery & Control

Excluded

API Discovery & Control

Included

API Discovery & Control

Excluded

API Gateway (Globally Distributed)

Excluded

API Gateway (Globally Distributed)

Excluded

API Gateway (Globally Distributed)

Custom

API Gateway (Globally Distributed)

Included

Certified Edge Hardware Support

Included

Certified Edge Hardware Support

Included

Certified Edge Hardware Support

Included

Certified Edge Hardware Support

Excluded

F5 Distributed Cloud Edge Hardware

Excluded

F5 Distributed Cloud Edge Hardware

Excluded

F5 Distributed Cloud Edge Hardware

Custom

F5 Distributed Cloud Edge Hardware

Included

Traffic Charges (to Internet or Customer Network)

Included

Traffic Charges (to Internet or Customer Network)

Included

Traffic Charges (to Internet or Customer Network)

Included

Traffic Charges (to Internet or Customer Network)

Rate-limited

Traffic Charges(to F5 Network)

$0.05/GB

Traffic Charges(to F5 Network)

$0.05/GB

Traffic Charges(to F5 Network)

Custom

Traffic Charges(to F5 Network)

Application Traffic Insights

Included

Application Traffic Insight

Included

Application Traffic Insight

Included

Application Traffic Insight

Included

Application Traffic Insight

Personal Computing Devices - F5 Voltshare

Included

F5 Voltshare

Included

F5 Voltshare

Included

F5 Voltshare

Included

F5 Voltshare

Limits

1

Distributed App Management

5

Distributed App Management

25

Distributed App Management

No limits

Distributed App Management

5GB

Block Storage (Total GBs per PoP)

50GB

Block Storage (Total GBs per PoP)

100GB

Block Storage (Total GBs per PoP)

Custom

Block Storage (Total GBs per PoP)

1

# of Load Balancers (Public)

1

# of Load Balancers (Public)

1

# of Load Balancers (Public)

No Limits

# of Load Balancers (Public)

2

# of Load Balancers (Internal/Private)

5

# of Load Balancers (Internal/Private)

25

# of Load Balancers (Internal/Private)

No Limits

# of Load Balancers (Internal/Private)

0

# of App Firewall instances

5

# of App Firewall instances

25

# of App Firewall instances

No Limits

# of App Firewall instances

2

# of Cloud / Edge Sites

5

# of Cloud / Edge Sites

25

# of Cloud / Edge Sites

No Limits

# of Cloud / Edge Sites

1

# of Delegated Domains (DNS)

1

# of Delegated Domains (DNS)

2

# of Delegated Domains (DNS)

Custom

# of Delegated Domains (DNS)

Application Traffic Insights

Application Traffic Insights

Application Traffic Insights

Application Traffic Insights

20M

Application Traffic Insight

20M

Application Traffic Insight

20M

Application Traffic Insight

Custom

Application Traffic Insight

Observability

1 hr

Metrics

6 hrs

Metrics

7 days

Metrics

30 days

Metrics

1 hr

Request Logs

6 hrs

Request Logs

7 days

Request Logs

30 days

Request Logs

Excluded

Audit Logs

6 hrs

Audit Logs

7 days

Audit Logs

30 days

Audit Logs

Excluded

Log Export

Included

Log Export

Included

Log Export

Included

Log Export

1

Alerts / Notifications (Policy Rules)

5

Alerts / Notifications (Policy Rules)

25

Alerts / Notifications (Policy Rules)

Included

Alerts / Notifications (Policy Rules)

Administration

1

# of users

1

# of users

25

# of users

Unlimited

# of users

Excluded

SSO

Excluded

SSO

Included

SSO

Included

SSO

Excluded

RBAC

Excluded

RBAC

Included

RBAC

Included

RBAC

Support

Limited Support

Type

Standard Support

Type

Advanced Support

Type

Premium Support

Type

Best Effort (or 24hr)

Response SLA

12 hour

Response SLA

4 hour

Response SLA

1 hour

Response SLA

Yes

Email Support

Yes

Email Support

Yes

Email Support

Yes

Email Support

Yes

Support Ticketing

Yes

Support Ticketing

Yes

Support Ticketing

Yes

Support Ticketing

Excluded

Phone/Emergency

Excluded

Phone/Emergency

Excluded

Phone/Emergency

Yes

Phone/Emergency

Excluded

Uptime SLA

Excluded

Uptime SLA

99.99%

Uptime SLA

99.99%

Uptime SLA

Excluded

Service Credits

Excluded

Service Credits

1x

Service Credits

Custom

Service Credits

Excluded

Customer Success Team

Excluded

Customer Success Team

Excluded

Customer Success Team

Yes

Customer Success Team

Excluded

Training

Excluded

Training

Excluded

Training

Access to Training

Training

Frequently Asked Questions

Can I use F5 Distributed Cloud Services for free?

Yes, we provide a completely Free plan that provides basic platform services for your test/dev or production needs.

What can I do with the Free plan?

The Free plan gives you the flexibility to deploy various capabilities:

  1. Deploy containerized apps in our global application delivery network using your existing Kubernetes (K8s) deployment spec. You can deploy up to eight containers across our global network to deliver lightning-fast performance to a global audience—no need to manage any K8s clusters, load balancers, or worry about the security of the app.
  2. Secure an already running app in one or two cloud locations (even across two different cloud providers). It is as simple as configuring a virtual load-balancer in our network and providing the IP addresses of the origin server(s). If you don’t want your origin servers to be exposed to the public Internet, you also get the flexibility to deploy up to two Distributed Cloud Mesh nodes in each of the cloud location(s) to privately and securely connect your origin servers to our global network without exposing your app to the public Internet.
  3. Deploy Distributed Cloud App Stack software on a VM in your public/private cloud location(s) or on a certified hardware in your edge location. This gives you a fully managed app platform that is not only distributed in the cloud/edge but also in our network (with up to eight containers in our global network). You can deploy and operate as many apps as you require in your cloud or edge location.

You can create many other combinations based on your imagination—for example, deploying SD-WAN across two locations and creating networks and security policies across these two locations and to the public Internet. These are just some of the good examples that we can think of and we are sure that you will dream of many more.

Why would I need to upgrade from the Free to a paid Individual plan?

You will need to upgrade from the Free plan to the Individual plan if you scale your deployment beyond the noted levels or need to manage more apps or locations. Alternatively, you might require the advanced security services, additional analytics data, or advanced support that comes with our Teams or Organization plans. These two higher value plans will require you to sign-up directly for one of these plans or open a support ticket to move from Free/Individual to one of these plans.

What will be my billing date?

The date you migrate from the Free to a paid plan will be your recurring billing date. If you directly signed-up for a paid plan, your sign-up date will be the recurring billing date.

For Organization plans only: In case you signed up for an Organization plan, the billing date will be the end of the month. If you signed up for the Organization plan anytime in the middle of the month, the first bill will be at the end of the month, prorated based on the date you signed up. Subsequent billing dates will be at the end of each month.

When do you charge my payment method?

There are two major components of your bill, a fixed subscription fee charge and a variable service usage fee. There is one bill generated at the end of the billing cycle that includes both the fixed subscription fee charge and the variable charge. And there will be one transaction at the end of the billing cycle on your payment method. 

Can I get a preview of my usage before I am billed?

Yes, you can view the cycle-to-date usage and costs incurred in the billing section of Distributed Cloud Console. You can view usage details per hour in the “Usage Details” page in the billing section. In addition, you can get a cycle-to-date summary of your bill in the “Usage Summary” page.

What happens when I upgrade or downgrade my plan?

The upgrade and downgrade is currently supported for:

  • From/to Free and Individual plans.
  • From/to Teams and Organization plans. For Teams and Organization plans, the downgrade-to-Free plan requires you to close the account and open a separate Free or Individual plan.
What happens if my organization is tax exempt?

If you are eligible for tax exemption, you can request “Tax Exempt Status” by submitting requisite documentation such as a Tax-Exempt Certificate on Distributed Cloud Console under the Billing Settings section. Please refer to the Tax-exempt documentation for more details.

What are service usage fees?

Service usage fees are variable consumption-based fees that are incurred by using specific services that are included with each plan. You can view these fees at any time during the billing period in the “Usage Details” page in the billing section of the console.

How many usage credits are included in each plan?

The Free plan does not include any usage credits. The Individual and Teams plans include $25 and $200 respectively in usage credits that are applied towards any additional service usage fees at the end of the billing period.