Created: 16 March 2023
Last updated: 1 January 2026
Last reviewed: 1 January 2026
Overview
F5 Distributed Cloud DNS, DNS Load Balancer, and Global Server Load Balancer (collectively, the “Service”) provide:
This Privacy Statement applies to the customer data that F5 processes through the Service.
Roles of the Parties
Under the data protection laws of the EU and similar jurisdictions, F5 is a processor of the customer data, and the customer is, or acts on behalf of, a controller of such data, to the extent it contains personal data.
Personal Data Processed by the Service
F5 Distributed Cloud DNS reviews the traffic header information, responds to the customer with a network routing recommendation, and logs the event for later review by the customer.
F5 Distributed Cloud DNS Load Balancer and Global Server Load Balancer make a load balancing decision and respond based on the customer’s specified rules for the query, such as by responding with the IP address of the customer’s EU-based server instead of their U.S.-based server if the query originates from the EU, if this is the customer’s instruction.
More Information
To exercise your rights with respect to the customer data that F5 processes when providing the Service to a customer, please contact that customer. For more information about F5’s privacy practices, please see the F5 Privacy Notice.
