Created: 15 July 2025
Last updated: 1 January 2026
Last reviewed: 1 January 2026
F5 NGINX One (the “Service”) allows customers to manage their NGINX instances on-prem or in the cloud. This Privacy Statement applies to the customer data that F5 processes through the Service.
Roles of the Parties
Under the data protection laws of the EU and similar jurisdictions, F5 is a processor of the customer data, and the customer is, or acts on behalf of, a controller of such data, to the extent it contains personal data.
Personal Data Processed by the Service
The Service logs data about the use of the customer’s online properties. The customer can configure the log content, which will typically include data that may constitute personal data:
The log data collected on behalf of a customer will be retained by the Service only as long as is necessary to transfer the data to the customer’s own storage, generally no more than one hour. Customers retain transferred log data in accordance with their own policies.
More Information
To exercise your rights with respect to the customer data that F5 processes when providing the Service to a customer, please contact that customer. For more information about F5’s privacy practices, please see the F5 Privacy Notice.