Vivo’s new service is comprehensive, secure, and blocks attackers from accessing customers’ critical data and systems.
Application protocol templates improve implementation
For Guilherme Gonçalves Cintra, Manager of Information Security Products of Vivo Brazil, one of the key benefits of BIG-IP ASM is the fast implementation process for every Vivo customer. “This happens because F5 developed templates that pre-configure the web application firewall to support applications such as Microsoft Office 365, Totvs or SAP, Linux portals, etc. The pre-configured and constantly-updated scripts help us maximize project time and optimize the delivery of security services to our customers.” The templates ensure that the service’s firewall is configured correctly so it can distinguish between a legitimate request and a potential attack, reducing the number of false positives that may harm the development of the web application or the customer’s business. The F5 scripts are pre-configured and updated regularly to help Vivo develop and activate the security policy for any customer, within any business vertical, in just a few days.
Adapting to customers’ needs and expertise
The Vivo Secure Web Application is built with powerful, complex technology. Knowing that many of their customers lack the technical experience to properly support the service, Vivo developed a consultative approach. Each business’s project is managed by a Vivo professional who has been trained and qualified by F5.
Big-time security for smaller businesses
BIG-IP ASM is installed in Vivo’s Security Operation Centers (SOC) and is available within the Vivo Secure Web Application service. The Vivo Secure Application meets the needs of companies with four web applications, capable of performing up to 600 transactions per second (TPS)—up to companies with 10 web applications operating at 1600 TPS. This flexibility gives small- and mid-sized businesses access to security services that were previously seen only in large companies. According to Alfredo Caballero Diaz, Advanced Data Manager at Vivo, Vivo Secure Web Application is a strategic offering, made possible through a long-term alliance between F5 and Vivo. “With F5 we have much more than a client/supplier relationship—we have a strong business partner.”