NGINXaaS Privacy Statement

Effective Date: May 23, 2022
Last Updated: January 20, 2023


F5 NGINXaaS allows customers to bring their existing NGINX configurations to the cloud. This fully-managed service is integrated with core Azure services, such as Azure Key Vault and Azure Monitor, and supports TLS 1.3, SSO, and JSON web token authentication.

Roles of the Parties

Under the data protection laws of the EU and similar jurisdictions, F5 is a processor of the data about the customer’s users, and the customer is (or acts on behalf of) a controller of such data, to the extent it contains personal data.

Personal Data Collected by the Service

The Service logs data about use of the customer’s online properties. These logs contain the following data, which may constitute personal data:

  • IP address of the user’s device
  • URL requested by the user, including query parameters
  • Additional metadata relating to the request, such as referring URL and the user-agent string of the user’s browser

Processing of the Personal Data

The data collected on behalf of a customer will be logged and retained for review by the customer for 10 days and deleted. The customer may also transfer the data to their own storage and retain it in accordance with their own policies. F5 will not access the data that is logged unless requested by the customer.

More Information

To exercise your rights as a Data Subject with respect to the customer data that F5 processes when providing the Service to a customer, please contact that customer. For more information about F5’s privacy practices, please see the F5 Privacy Notice.