Bot management enables organizations to distinguish the good bots from the bad so they can identify and block unwanted and malicious bot traffic.
Bot management is the practice of knowing how bots impact your business and understanding their intent so you can respond appropriately to all incoming bot activity. Not all bots are “bad,” after all. The “good” bots are the ones we rely on—for example, search bots that help customers find what they’re looking for on the web, and chatbots that improve customer experiences. Bad bots are ones that hoard resources, perform account takeovers and credential stuffing, launch distributed denial-of-service (DDoS) attacks, and steal intellectual property or impact your business intelligence.
At F5, we define bot threats as any automated misuse of functionality or action that adversely affects web apps. That’s why it’s important to keep in mind that the bot itself isn’t the true culprit: it’s the bot operator.
Bot mitigation boils down to reducing the risk of a bot-related threats and removing any unwanted bot traffic from your network. Bots are the driving force behind automated attacks—automation being the starting point for majority of today’s attacks. But that’s not all: bots also muddy business intelligence, which becomes a problem for the entire business. Therefore, it’s critical when looking at your overall security strategy to not only to consider how you will mitigate malicious bots but also to filter out unwanted bot traffic in general.
A bot protection solution should address technical and business challenges that bots create:
Automated threats require automated defenses. F5 bot protection delivers proactive, multi-layered security that blocks and drops bad bot traffic before it can hit your network, mitigating bots that perform account takeovers, vulnerability reconnaissance, and denial-of-service attacks targeted at your network or app layer.